Warranty Agreement

DC Professional Painting & Staining agrees to the following:
  1. DC Professional Painting & Staining will supply the equipment and materials needed to complete the job unless otherwise specified.
  2. DC Professional Painting & Staining guarantees that the work will be free from defect caused by DC Professional Painting & Staining, by either employee or materials furnished by us for the period of two years. If notified, we will inspect any areas in question and will make appropriate repairs if covered under the terms of this agreement. ITEMS NOT INCLUDED: Window sills (one coat), door sills, porch/deck floors, railing tops, rotted wood, mildew, rusted areas and color fading.
Customer agrees to the following:
  1. Material deposit is due upon signing of contract. Work will not begin without a signed copy of the contract.
  2. Balance is due upon completion of the job, after final inspections are completed.
  3. Final color selection and approval are made prior to start date of the project.
  4. Our materials will be stored on the property of the customer until the job is completed.
  5. Reimbursement of all owed monies to DC Professional Painting & Staining in the event that a collection agency is needed, including all associated fees.
  6. The customer will be available for walk through prior to any work performed in order to review and sign the damage control sheet.
  7. The customer will be available while the job is in progress to unlock windows/doors, approve color matches and for final inspection when the job is complete.
  8. The customer will notify us of all insufficient window/door sills prior to pressure washing home. DC Professional Painting & Staining will not be held responsible for any water penetration or damage.
  9. There will be a $50 charge for all non-sufficient funds (NSF) checks.
Warranty Limitations and Exclusions:
  1. DC Professional Painting & Staining is not responsible for one-coat paint coverage when the customer requests a color change. (Two coats are recommended when changing colors).
  2. DC Professional Painting & Staining is not responsible for verifying colors selected by the customer. (A sample is recommended).
  3. DC Professional Painting & Staining is not responsible for any existing damage, such as paint drips, broken shingles, gutter damage, cracked or broken windows, etc. (Refer to damage control sheet).
  4. DC Professional Painting & Staining is not responsible for cutting, trimming, sawing or removal of any landscape.
  5. DC Professional Painting & Staining is not responsible for pet control.
  6. Deep cracks and/or ceiling cracks for interior painting will be repaired, but we will not warrant these areas.
  7. DC Professional Painting & Staining will not warrant staining or painting plastic or fiberglass doors.
  8. DC Professional Painting & Staining is not responsible for future wood deterioration on areas not replaced prior to painting.
  9. DC Professional Painting & Staining is not responsible for color fading.
  10. DC Professional Painting & Staining is not responsible for areas located by a home inspector once home has been painted and approved.
  11. DC Professional Painting & Staining is not responsible for priming new areas which a third party carpenter has completed. A minimal charge will be added to final total in this instance.
  12. DC Professional Painting & Staining does not warrant painting over wallpaper.
Terminations:
  1. DC Professional Painting & Staining has the right to terminate this agreement at any time and will refund the customer’s full deposit.
  2. The customer may terminate this agreement with a two-week notice prior to their start date. Deposits will be returned in full, upon written notice.
SIGNING OF CONTRACT INDICATES THE CUSTOMER’S ACKNOWLEDGEMENT AND ACCEPTANCE OF ALL WARRANTY ISSUES.